It is the policy of PLATINUM MARIN SERVIS DEN SAN VE TIC AS to provide the client with goods and services to the agreed requirement in accordance with the details, price and time.
The Directors, Management and Staff are responsible for Quality Control through the Quality Management System seeking improvement by constant review, with suppliers and sub-contractors being encouraged to co-operate. The Company is committed to achieving client satisfaction by the use of quality procedures which will be operated to meet or exceed the requirements of ISO 9001. Our goal is to maintain high accuracy with the agreed details, price and time, compliance with applicable standards, and 100% client satisfaction 100% of the time.
When a client complains, we are committed to investigating the complaint and will do our best to put right all justified complaints.